You finished the training. You earned the credential. Now where are the clients?

Every year, thousands of mediators complete their certification and open a practice — and then wait. They wait for referrals that don't come, for a phone that doesn't ring, and for someone to tell them what they were never taught: how to actually build a practice.

Build Your Mediation Practice is the book that fills that gap.

Written by Natalie J. Armstrong-Motin — a practice development strategist with more than 30 years of experience helping mediators and arbitrators build thriving neutral practices — this is the only comprehensive marketing and business development guide written specifically for ADR professionals.

Whether you are brand new to practice development, have been at it for years without the traction you want, or are ready to take a serious look at building something durable and sustainable, this book meets you where you are and gives you a clear path forward.

This is not a theory textbook. It is not a generic small-business marketing guide with the word "mediation" inserted every few pages. Every strategy in these pages has been tested in the real world, with real practitioners, in real markets.

The clients you want are looking for someone exactly like you. This book makes sure they find you.